 |
Fountain Valley
>
Tropical Fish
>
Tongs Tropical Fish
Tongs Tropical Fish
(714) 842-2733
8976 Warner Ave
Fountain Valley CA 92708
Fountain Valley CA 92708
54% mojo
based on 9 reviews
Summary
Overall
Value
Service
Quality
Distribution
5
(2)
4
(3)
3
(1)
2
(3)
1
(0)
Monthly Average
No Data Available
9 Reviews
Featured Positive Review
Featured Negative Review
linkrockin
linkrockin
7/29/09
i love tongs
tongs is great, never had a problem here. the staff is great, not the quickest to my side but they definetly look like they keep themselves busy, so i dont really complain about that. as soon as i ask for help they are there to do whatever.
Read more at orangecounty.citysearch.com
Read more at orangecounty.citysearch.com
Citysearch User
Citysearch User
11/6/07
Unhelpful staff, lethargic fish, overpriced stock
I'm surprised the previous reviewer was happy with their visit as I was pretty much left unsatisfied. Though the store is large and has plenty of inventory, the prices are definitely higher than other stores in the area. Additionally, they have a couple staff members that will help you buy your fish but no one will really answer higher level questions. The store owner seems completely detached and leaves things to his underlings who are quick to answer any question with could be disease.
Also, I have heard from 1) other customers and 2) other fish stores and 3) on forums that Tongs adds chemicals to their water to make their fish more relaxed, copper I believe it was (might be something else). Take note of this.
Read more at orangecounty.citysearch.com
Read more at orangecounty.citysearch.com
Reviews
roweb
roweb
First To Review
linkrockin
linkrockin
Wednesday, July 29, 2009
i love tongs
tongs is great, never had a problem here. the staff is great, not the quickest to my side but they definetly look like they keep themselves busy, so i dont really complain about that. as soon as i ask for help they are there to do whatever.
Read more at orangecounty.citysearch.com
tongs is great, never had a problem here. the staff is great, not the quickest to my side but they definetly look like they keep themselves busy, so i dont really complain about that. as soon as i ask for help they are there to do whatever.
Read more at orangecounty.citysearch.com
Pros: selection
Cons: none
Recommended: Yes
reefgal
reefgal
Thursday, November 20, 2008
good price, nice selection
i went to tongs today (my first time there), and i was amazed by how much stuff they have. It was worth the visit. If you live in orange county, you need to visit this store. the store is well stocked. i was able to get everything i need in one visit. so many fish and coral as well as supplies. the prices are comparable with other stores (actually on the cheaper side of fish). overall experience is excellent. definitly will go back again.
Read more at orangecounty.citysearch.com
i went to tongs today (my first time there), and i was amazed by how much stuff they have. It was worth the visit. If you live in orange county, you need to visit this store. the store is well stocked. i was able to get everything i need in one visit. so many fish and coral as well as supplies. the prices are comparable with other stores (actually on the cheaper side of fish). overall experience is excellent. definitly will go back again.
Read more at orangecounty.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Sunday, November 9, 2008
Pulled a switch on me by Rich B. at InsiderPages
I wonder why someone would use unethical business practices to pass along a dead plant they don't want to take a hit on to a customer who would otherwise come back and spend hundreds of dollars. I guess that is what they do in the East and since this business is owned by people of the East they haven't left these deceptive practices in the East. Although they have good stock, I only found one staff member who seemed friendly, the others were as cold as the fish in a freezer. I requested some java grass which I found once home to be all broken down and decaying. Good job losing hundreds to get the 6 bucks out of me. Not cool!
Read more at orangecounty.citysearch.com
I wonder why someone would use unethical business practices to pass along a dead plant they don't want to take a hit on to a customer who would otherwise come back and spend hundreds of dollars. I guess that is what they do in the East and since this business is owned by people of the East they haven't left these deceptive practices in the East. Although they have good stock, I only found one staff member who seemed friendly, the others were as cold as the fish in a freezer. I requested some java grass which I found once home to be all broken down and decaying. Good job losing hundreds to get the 6 bucks out of me. Not cool!
Read more at orangecounty.citysearch.com
Recommended: Yes
REEFMASTER101
REEFMASTER101
Saturday, May 24, 2008
same thing when i went to Tong's
Hey Johndoreme, I experienced the. Have you been to Jeff's Exotic in Orange yet? They are my favorite store by far. Whenever i go there they treat my like family. Prices and selection are very compatative, too.
Read more at orangecounty.citysearch.com
Hey Johndoreme, I experienced the. Have you been to Jeff's Exotic in Orange yet? They are my favorite store by far. Whenever i go there they treat my like family. Prices and selection are very compatative, too.
Read more at orangecounty.citysearch.com
Pros: Tons of parking
Cons: I was there for 30min, and not a single person asked if I needed help
Recommended: Yes
Johndoreme
Johndoreme
Sunday, February 10, 2008
Poor customer service, good prices
Where does the owner get the help? If the selection of merchandise is shoddy, Tongs would be the last place I would buy fish. Fortunately, they sell them for reasonable prices, even though some of the fishes look sickly while some tanks look murky at times. Money is really not an issue with me. If I could find a similar store around O.C. but with a much better service, I would be more than willing to pay the extra dollars. Actually, the service there wasn't always this bad, but that was seven years ago. What's new in the retail world nowadays?! Everywhere you go, you get horrible sales people on a bad luck day.
Read more at orangecounty.citysearch.com
Where does the owner get the help? If the selection of merchandise is shoddy, Tongs would be the last place I would buy fish. Fortunately, they sell them for reasonable prices, even though some of the fishes look sickly while some tanks look murky at times. Money is really not an issue with me. If I could find a similar store around O.C. but with a much better service, I would be more than willing to pay the extra dollars. Actually, the service there wasn't always this bad, but that was seven years ago. What's new in the retail world nowadays?! Everywhere you go, you get horrible sales people on a bad luck day.
Read more at orangecounty.citysearch.com
Pros: Good variety of fishes, plenty of parking
Cons: Bad service, factory-like ambience
Recommended: Yes
1
Next
Business Details on Tongs Tropical Fish
PRODUCTS
Reef Systems, Live Plants, Aquarium Plants, Fresh Water Fish, Tropical Fish, Salt Water Fish
Payment Types:
Visa,
Master Card,
Discover,
American Express
Phone Numbers:
Primary Phone: (714) 842-2733
Hours Open
| Monday | 10:30am to 8:30pm |
| Tuesday | 10:30am to 8:30pm |
| Wednesday | 10:30am to 8:30pm |
| Thursday | 10:30am to 8:30pm |
| Friday | 10:30am to 8:30pm |
| Saturday | 10:30am to 8:30pm |
| Sunday | 10:30am to 5:30pm |
